Contact Us

ZX Fitness is committed to providing you superior customer service and a pleasant fitness experience. We're happy to respond to your questions about ZX Fitness and appreciate your comments or suggestions. There's three ways you can contact us... Email, Call or Stop by a club. Note: For member service and cancellation information please contact the General Manager at your nearest location. Click here to use our club finder. If you are currently a member and need to view your account to change billing information, contact information, etc. click here.

E-Mail

Current Members

• Billing Information: To contact someone regarding your account.
• Billing Information: To update your account information, such as changing your debit card information. Note: If you do not know your username or password, please visit your club. This information is not given out over the phone.
• Membership Cancellations
• Comments: Submit your questions or comments about your club.

Expired Members

• Questions: For questions about your account
• Renewals: To renew your membership

Prospective Members

• Membership Information
• Complimentary guest pass
• Corporate wellness inquiries

Other Contact Requests

• Marketing opportunities
• Advertising / sponsorship inquiries
• Career opportunities

Phone:

Billing & Membership Questions: 1.877.263.1795

Contact the nearest club: 1.888.993.4899

Mail:

ZX Fitness
Attn: Member Services
PO Box 7543
Charlotte, NC 28241

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